Among the potential ingredients for the marketing mix of a
high tech company
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Press Relations is high on my list. There's a good reason for it. It is often
the most cost effective tactic you can use to generate leads, build the image of
the company, and create credibility that helps you close more sales. Best of
all, it's possible to do it on a shoestring budget, if you're a
capital--challenged startup company. Not For Every Situation But of course, an
active PR campaign isn't appropriate for every company, at every point in time.
It's very important to make sure that the company has its "house in order" prior
to starting a PR campaign. This cautionary note fits into the category of you
"only get one chance to make a first impression." So let's start by outlining
when it's NOT a good time to start a PR campaign: 1) The Product isn't finished
2) The Product is buggy 3) No good public spokesman in the company, or one
hasn't been decided on yet 4) No website 5) No marketing literature 6) No users
yet (not even beta users) The basic message here is that PR shouldn't be started
until the company and product are ready. Once you go out for PR, there's no
looking back. You can't undo it. Maybe you've heard the old saying "There's no
such thing as bad PR". Don't believe it--it's a lie! The only kind of PR that
will help boost your business is good PR. Bad PR, and even so--so coverage, is
to be avoided. It's the News----Not the Product In addition
nike
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campaign". You can't test PR like many other marketing programs. It isn't
advisable to go out to a couple of publications with a press release to "test
the water", and see if you get some positive coverage. The problem is that once
you do that, your important announcement is no longer "news" to other
publications that may have provided coverage. You see, the "product" that
publications are interesting in getting from you is THE NEWS ITSELF. Once it's
published in another publication, it's no longer newsworthy to others. Press
Releases are as fragile an asset to your company, as a seat on a particular
flight is to an airline. They aren't static assets, but time--sensitive
opportunities to promote your company. So when you decide to go out with news,
you need to go out big. Go out as big as you can afford to, anyway. News needs
to be timed to hit all relevant publications at the same time. This is a bit
challenging, since you may have relevant publications that are weeklies,
monthlies and even websites where the news might posted near real--time. The
technique you use to ensure it hits all at the same time is to send your release
to the long lead--time pubs first
nike
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release date. If you are dealing with legitimate journals, they will respect the
embargo and won't publish the news until your official release date. When PR
Makes Sense So when should you use PR as part of your marketing mix? 1) When
announcing the formation of a new company 2) New Product Announcement, assuming
the product is "fully cooked" 3) Major new customer acquisitions (assuming it
doesn't need to be secret for some reason) 4) Senior Employees joining the
company (new CEO, VP Marketing, etc) 5) New Partnership or Alliance These are
the major reasons that you would put out a press release for marketing reasons,
although I'm sure you can think of more. Public companies will often have a
greater flow of releases, because they are dealing with a dual purpose of
marketing and investor relations. This can often be problematic, but that's a
subject for another day. One Size Doesn't Fit All Other questions relate to the
mechanics of producing and placing news with the media. Should you hire a PR
firm? Should your marketing department handle it internally? Should you hire a
dedicate resource to handle the PR function? There are lots of ways to handle PR
and still do it successfully. One size doesn't fit all--it really depends upon
the situation. The first aspect to look at is your level of resources. PR is one
of my preferred marketing activities, so I recommend that you don't skimp in
this area. But there are still situations where the money just isn't available,
for whatever reason. An outside PR firm can always be helpful, particularly if
you've never been involved in a PR campaign before. But if you're in a thinly
funded startup company
nike
shox nz 42 , don't be deterred. To be successful in PR, it's far
more important to have REAL NEWS than it is to have a lot of money. (Of course,
money doesn't hurt!) So if you just can't afford an outside or experienced PR
assistance--do it yourself. The second thing to consider, from a campaign
implementation perspective, is "how big is your news". If it's solid, worthy of
publication, but not earth shattering--maybe you can handle it internally. At
most, maybe you need someone to help with the writing of the release itself, but
the potential ink isn't big enough to spend a lot of dollars attempting to place
it. If on the other hand the news is big stuff (with a corresponding large
potential payoff), it's really a good idea to hire an outside firm or an
experienced inside resource, to maximize the potential. Next
nike
shox monster , how big is your market? If you are in a large,
horizontal market, with a large number of bigger publications--that points to
the need for a more professional effort. Contacts with the editors are critical
in this instance, and an experienced PR professional can be worth their cost
many times over. If on the other hand your market is a small vertical niche, a
PR professional may not be money well spent, particularly if you have a limited
marketing budget. In this case you should be able to build and maintain good
relationships with the limited number of editors and writers, who are working
for the fewer trade journals covering your industry. Another question, will the
PR opportunity be ongoing? If you're going to put